Return & Exchange Policy
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- The return or exchange can be done within 7 days after your order is delivered.
- In case the customer receives defective/wrong product(s), the reverse pickup will be generated by us and the shipping charges will be covered by us only.
- Note: It is mandatory to capture a video/photo before shipping the package or handling it to our courier partner.
- If the customer’s pin code is non-serviceable by our courier partners, then the customer is liable to self-ship the product(s) and the shipping charges upto ₹100 are 100% refundable if customer receives defective/wrong product(s).
- Please courier the product(s) to the following address:
Boguss #343, Platinum Heights, 5th Floor, Sector-18B, Dwarka, Delhi-110078
- Kindly pack the product(s) properly to prevent damage during transit. Please ensure the product(s) must be in unused condition with all tags and packaging.
- Note:We suggest you to select ‘Speed Post’ as your courier service rather than using other courier companies. Speed Post is a government-owned entity that operates India’s largest postal network and it is totally reliable
Refund Policy
- Post the return your refund will be initiated within 2 Days after the product has been picked up and passed through quality inspection.
- For Prepaid orders refund can either be processed in the wallet instantaneously or will be processed to the same account from which the payment made within 7 – 10 working days.
- For cash on delivery orders refund will be processed in theBoguss wallet.